Unable to Log in to KDS

Isabella Scharff
Isabella Scharff

If you are having issues logging in to your GRUBBRR KDS, it is possible you are facing an internet service interruption. 

Use the following troubleshooting steps to fix this problem:

  1. Verify the KDS is receiving power and turned on
  2. Verify that the ethernet cable providing internet to your device is securely attached at both ends
  3. Contact your internet service provider (ISP) and inquire about outages in your area
    • If you are facing an outage, you will be able to log in to the KDS after internet connectivity is restored

If you complete the above troubleshooting steps and are still unable to log in to your KDS, reach out to a GRUBBRR support representative at support@grubbrr.com

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