Clover SMB: Resetting your GRUBBRR Password

Rob Knight
Rob Knight
  • Updated

We've made it easy to reset your password for the merchant.grubbrr.com Portal. If you ever need to reset your password for any reason, simply follow the steps below: 

  1. On the merchant.grubbrr.com sign-in page, click the option labeled Forgot Password underneath the password field
  2. Enter the email linked to your Clover/GRUBBRR Accounts
  3. Check your email
    • Note: If the email doesn't show up in your normal inbox, be sure to check your email's Spam Folder
  4. Your email may display a security warning; make sure that you flag the email as Safe
  5. Click on the orange Confirm button to start the password reset process
  6. On the Change Password Screen, enter a new password that:

    • Is at least 8 characters long
    • Has 3/4 of the following:
      • Upper Case Letters
      • Lower Case Letters
      • Numbers
      • Special Characters (e.g., !#$%)
  7. Enter the same password in the Confirm your New Password field
  8. If configured properly, you will see a confirmation screen telling you that your password has been reset successfully
  9. Head back to merchant.grubbrr.com and sign in with your new password

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