Clover SMB: Setting up your Clover Flex Device

Rob Knight
Rob Knight
  • Updated

Once you've completed the initial setup of your GRUBBRR Kioskyou can begin setting up your Clover POS and Payment Device to connect with the GRUBBRR portal. We'll split this into a few different processes, as outlined below. 

Installing the GRUBBRR Kiosk App on your Flex Device

Plug in the POS device. If the setup app is not installed yet, install it from the Clover App Market.

On the POS home screen, click More Tools to open the Clover App Market on the POS device.

Tap the search box in the top right corner and type Grubbrr Kiosk Setup. Then, tap the magnifying glass on the onscreen keyboard.

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Tap GRUBBRR Kiosk Setup in the results.

Tap the green Connect button and select your subscription plan. Then tap the green Connect button at the bottom of the screen.

Activating the GRUBBRR Kiosk App on your Flex Device

The GRUBBRR Kiosk App will help you link your Clover account to your new GRUBBRR ecosystem. There are two stages to this process: 

  1. Linking the GRUBBRR App to your Clover Merchant Account
  2. Creating your Company and Location with GRUBBRR

Linking the GRUBBRR App to your Clover Merchant Account

The first time you open the GRUBBRR app on your Clover Flex device, you will be asked to confirm your merchant information for billing. During this process, you will be asked to complete a few steps: 

  1. Select Yes to allow your GRUBBRR account to connect to your Clover Merchant Account
  2. Sign in to your Clover Merchant account
  3. If you have set up two-factor authentication for your Clover account, you will be asked to provide the authorization code now. 
  4. Finally, you will be asked to select the Merchant Account connected with GRUBBRR. 

This will link your GRUBBRR app to your Clover Merchant Account. With this process complete, you can move on to the next setup stage. 

Creating your Company and Location in GRUBBRR

If you're setting up your account for the first time, you'll need to provide some information. To start the initial registration process, click No when you see this screen:

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To get started, enter the email address registered to your Clover account. 

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After you click Create Company, the system will automatically set up your account. You'll get an email later explaining how to set your password.

Log in to your kiosk and give it a name

You will see a couple of screens similar to the following few.

Copy the username, password, and access code; you'll use them later to log into your kiosk.

After logging into your kiosk for the first time, you'll be prompted to give it a name.

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After you complete this step, your Clover menu will download itself onto your kiosk. You don't need to do anything on the kiosk right now, so you can go back to the POS App.

Pair the Clover Flex payment device with the kiosk

During the kiosk setup process, the POS device will ask you to select your kiosk name and your Flex payment device serial number from a dropdown menu.

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Please take a look at the screenshots below to see how to find your Flex device's serial number.

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Once you've found the Flex device's serial number, you can just select it from the dropdown on this screen.

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Confirm that you've selected the kiosk and Flex device you want to pair with each other. If the name and serial number are correct, tap Next.

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You will need to use your kiosk to finish pairing your Clover Flex and kiosk. 

You'll see a popup on the Kiosk screen, like in the image below. Click Continue on the kiosk.

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Check that the kiosk and POS device are paired

If you've successfully paired your kiosk and POS device, you'll see this confirmation screen:

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Click Finish.

Install CloudPay Display on your Flex device

Before using your Clover Flex to accept customer payments, you'll have to install the CloudPay app from the Clover App Market.

Tap More Tools on the Flex device's home screen to install the app.

Tap the Magnifying Glass in the top right corner.

Type Cloud Pay Display and tap the magnifying glass on the onscreen keyboard.

Tap the Cloud Pay Display icon.

Tap Connect at the bottom of the screen.

There's only one subscription tier available, so you won't need to make a selection. Tap Connect again at the bottom of the screen.

Customize your kiosk through the Kiosk Portal

Now that you've set up your Kiosk and Payment device, you can use the login credentials emailed to you to sign in to the GRUBBRR Kiosk Management Portal. Click here for a detailed guide on configuring your devices through the GRUBBRR Portal. 

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