Items

Items are the foundation of your menu. In the GRUBBRR backend, there are a variety of settings that allow you to configure items in a way that suits your business.

Item List Page

To access the item list page:

1. 1. Log in to the GRUBBRR backend with your location's credentials
   2. Select ‘Menu’ from the left sidebar menu
   3. Select ‘Catalog Management’ from the dropdown
   4. Select ‘Items’ from the dropdown

Managing Items

From this page, you can create, edit, clone, and archive items. You can also change item status, manage modifiers and variations, customize images, and add configure upsells.

For more information about creating items, scroll to the 'Creating Items' header.

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To edit an existing item, select the first icon (pencil on a blue background) under the 'Action' column. This will take you directly to the item screen. From here you can make any desired changes and select 'Save.'

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Cloning an item allows you to create an item using the same settings as your cloned item with any necessary changes. To clone an item, select the second icon (overlapping boxes on a black background) under the 'Action' column.

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To change the status of an item, select the third icon (circle on a red/green background) under the 'Action' column. If the icon is green, it indicates the item's status is active, if the icon is red, it indicates the item's status is inactive.

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To archive an item, select the fourth icon (box on a black background) under the 'Action' column. An archived item will not appear in your menu and will be moved into the 'Archive' of your item list.

To view your archive, select 'Archive' in the upper right-hand corner of the screen. From here you can un-archive items by selecting the same icon once again.

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To manage item images, select the fifth icon (landscape on a blue background) under the 'Action' column. From here you can upload item images or swap out existing ones. Only one item image can be active at a time.

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To view an item's modifier groups, select the sixth icon (sliding bars on a blue background) under the 'Action' column.

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To manage an item's upsell options, select the seventh icon (arrow up on an orange background) under the 'Action' column. For more information about managing upsells, read the Upsells article.

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To view an item's variation group, select the eighth icon (sliding bars on a yellow background) under the 'Action' column.

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Creating Items

To create an item:

1. Log in to the GRUBBRR backend with company or branch credentials
   • Use whichever is the level you have previously been creating your menu on (for more information, refer to the Company vs. Location article)
2. Select ‘Menu’ from the left sidebar menu
3. Select ‘Catalog Management’ from the dropdown
4. Select ‘Items’ from the dropdown
5. Select '+Add New' in the upper right section of the screen
6. Enter a name
   • If you are not using a display name, the name will show everywhere for the item
   • If you are using a display name, the name will show in the backend and POS
7. Enter a display name if desired
   • This is a separate name for the item that will show on the kiosk
8. Enter a description into the 'Full Description' text field if desired
9. Enter an item price
10. Enter a value into the display order field
    • If you want your items to display in a specific order, you can edit that here (1 is first, 2 is second, 3 is third, etc.)
11. Select a category from the category dropdown
    • You can select more than one if desired, these are the locations on the menu your item will show
12. Select a kitchen from the kitchen dropdown
    • You can select more than one if desired, these are the locations in your restaurant where the item will be sent to be prepared
13. If your item has modifier groups, select 'This item requires modifiers or toppings'
    • Select the applicable groups from the list
14. Select 'Save'

Additional Settings

There are also many non-required settings you can configure for your item. None of the below steps are required but can be used as desired or needed.

1. Select 'Click to Manage Additional Settings' from the item detail screen
2. Enter a KOT/KDS Display Name
   • This is a separate name (usually shorthand) to denote the item on KDS and KOT
3. Pick a color to color code the item on the POS and KDS
4. Enter a Minimum and Maximum Order Quantity if the item has order limitations
5. Select 'Show Item Detail Screen on Kiosk' to force the item detail screen to show
   • The item detail screen automatically appears if the item has variations or modifiers
   • The only place a customer can make special requests or view item descriptions is from the item detail screen
   • This can be turned on for all items in Configure > General Settings > Kiosk > 'Always Show Item Detail Screen'
6. Select 'Builder Mode - Require All Steps Before Add to Cart' to change the display method of the item on the kiosk
7. Select 'Ask for Name' to make the kiosk prompt for customer name after this item has been added to the cart
   • This will attach a name to the specific item, not the entire order
8. Select ‘Scheduling' from the tabs at the top of additional settings
9. Enter a start and/or end date
10. Enter days and times for availability
11. Select ‘Save'