Introduction
This guide is intended to be used post-initial setup on your POS device. If you have not yet installed the GRUBBRR Kiosk Setup app onto your POS, please revisit the GRUBBRR Kiosk Quickstart Guide.
To log into the GRUBBRR Kiosk Management Portal, use the username and password you received by email during the setup process.
On any page, if you’re lost, click the Help tab at the center-right of the page. You’ll also see 
icons throughout the GRUBBRR Kiosk Management Portal; these will provide additional hints on using specific tools and features.
When you are first setting up a location, a To Do List will appear in the bottom right corner of the screen. This list will help walk you through the process of configuring the GRUBBRR Kiosk Management Portal.
Clicking on an item in the list will navigate you to the appropriate page in the Kiosk Portal to complete that action item. It will also show you more detailed steps to complete that task.
① Add a Logo
This logo will appear in the top left corner of the ordering screens on your kiosk.
To upload a logo, select Settings from the left sidebar then select Location Settings from the dropdown. The logo must be a PNG or JPG, and cannot be larger than 1mb.
To add an image, click 'Upload an Image' under Logo and select your logo file from the dialog box.
To remove a logo, put your mouse over the image and click the trashcan in the center.
② Add a Screensaver
Screensavers are images or videos that show on the Kiosk during inactive periods. Screensavers can be set under Settings ❯ Kiosk Settings ❯ Appearance.
To upload an image, click Choose File, then select your image or video. Images should have a resolution of 1080x1920 and can be no larger than 1MB. If an image is too small, it will be stretched to cover the Kiosk screen. If it’s too big, it will be scaled so that its smaller dimension will cover the Kiosk screen; portions of the image will be cut off by the sides or the top and bottom of the screen.
To remove a screensaver, select the gray trashcan next to 'Screensaver.'
③ Customize Your Kiosk Colors
From the backend, you can select a predefined two-color color scheme or create your own.
Color palettes can be set under Settings ❯ Kiosk Settings ❯ Appearance.
From here, you can select one of the color schemes shown or click the custom color scheme to define your own.
④ Setting up Your Kitchen Printer
The kiosk can connect to Star SP700-series printers. Each location is limited to one kitchen printer.
Setting up your printer is simple:
- Plug the power cord into the back of the printer, into the green-shaded area shown on the right
- Plug the other end of the power cable into an outlet
- Plug either end of the ethernet cable into the port indicated by the red rectangle
- Plug the other end of the ethernet cord into your router
- In order for the kiosk to detect the printer, they need to be connected to the same network
- In order for the kiosk to detect the printer, they need to be connected to the same network
- To complete the setup process, you’ll need to know your printer’s IP address
- To find the IP address, first, turn your printer off. The on/off switch is on the side, marked above in blue
- Hold down the FEED button at the front of the printer (marked in pink) and turn the printer back on
- Keep the FEED button pressed until the printer begins to print. It will print two slips of paper: the second will include its IP address. The IP address will be near the bottom
⑤ Setting up Categories
Categories can be customized by going to Menu ❯ Categories.
Turning Categories On/Off on Kiosk
To toggle item and category visibility on the kiosk, click the blue toggle switch.
If a category is shown, it will appear in the sidebar; any items in that category will be shown to the user in the main section. Hidden categories and images will not be displayed to the user, although they will still be editable in the GRUBBRR Kiosk Management Portal and on the Clover site.
Adding Category Images
To add an image to a category that doesn’t have one, or to change a category’s image, click the image icon.
Then, click 'Upload an Image,' and select an image that is less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.
Hover over the image, then click the green checkmark to confirm your choice.
To remove an image, first, select the image icon to bring up the pop-up. Then hover over the image and select the red trash can icon.
Adding Category Display Names
Display names are the names shown on the kiosk for categories They can be different from the category's actual name.
To change a category’s display name, locate the display name column and the category you wish to edit. Type the name you want to use for the category on the kiosk and click the green checkmark to the right of the text field. To cancel, click the red X to the right of the text field.
⑥ Setting up Items
Items can be customized by going to Menu ❯ Items in the Kiosk Portal.
Turning Items On/Off on Kiosk
In the Kiosk Portal, you can independently change item status to determine whether an item will appear on the Kiosk. This is unrelated to item status in the Clover portal.
To toggle item visibility on the kiosk, click the blue toggle switch.
Adding Item Images
To add an image to an item that doesn’t have one, or to change an item’s image, click the image icon.
Then, click 'Upload an Image,' and select an image that is less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.
Hover over the image, then click the green checkmark to confirm your choice.
To remove an image, first, select the image icon to bring up the pop-up. Then hover over the image and select the red trash can icon.
Adding Item Display Names
Display names are the names shown on the kiosk for menu items. They can be different from the item’s actual name.
To change an item's display name, locate the display name column and the item you wish to edit. Type the name you want to use for the item on the kiosk and click the green checkmark to the right of the text field. To cancel, click the red X to the right of the text field.
⑦ Setting up Modifiers
Modifiers can be customized by going to Menu ❯ Modifier Groups.
Turning Modifier Groups On/Off on Kiosk
To toggle modifier visibility on the kiosk, click the blue toggle switch.
Adding Modifier Images
To add an image to a modifier that doesn’t have one, or to change a modifier's image, click the View Items icon.
Open the modifiers group.
Select the image icon.
Then, click 'Upload an Image,' and select an image that is less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.
Hover over the image, then click the green checkmark to confirm your choice.
To remove an image, first, select the image icon to bring up the pop-up. Then hover over the image and select the red trash can icon.
Adding Modifier Display Names
To change a modifier's display name, click the View Items icon.
Open the modifiers group.
Locate the display name column and the modifier you wish to edit.
Type your preferred modifier display name, then select the green checkmark to the right of the text field. To cancel, select the red X to the right of the text field.
⑧ Adding Tip Pre-Set Options
To add tip pre-set options to your kiosk, navigate to Settings ❯ Kiosk Settings ❯ Kiosk Settings.
Scroll to Tip Settings, then select 'Add Preset Tip+.'
Enter the tip percentage, and select whether this tip value should be the kiosk default.
Remember, only one tip preset should be set as a default. Select 'Save' when you have finished. Repeat this process as necessary.
⑨ Adding an Upsell
To create or modify upsell options in the GRUBBRR Kiosk Management Portal, go to Menu ❯ Upsells.
On the Upsells page, click Create Upsell to create your upsell group, or the pencil icon to edit the existing one.
You can choose the items you want to make available as upsell options; a customer will only be offered an item in the upsell list that is not in the cart. In order to be offered to the customer, upsell options must be part of at least one category.
When you are happy with your Upsell Group, click Add New Upsell or Save Changes to confirm them.
⑩ Syncing Your Menu
After updating your menu, you’ll need to refresh it. That can be done by clicking the circular arrow button in the upper right-hand corner of the Kiosk Portal, as well as through the Admin Settings screen on the kiosk.
The Sync button can be used to pull data from Clover, send data to the kiosk, or push and pull data simultaneously. If there’s a conflict between the menu you created in Clover and your menu in the Kiosk Portal, the Kiosk Portal takes priority.
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