Clover SMB: Configuring your GRUBBRR Kiosk

Isabella Scharff
Isabella Scharff
  • Updated

Introduction

This guide is intended to be used post-initial setup on your POS device. If you still need to install the GRUBBRR Kiosk Setup app onto your POS, please revisit the GRUBBRR Kiosk Quickstart Guide.

To log into the GRUBBRR Kiosk Management Portal, use the username and password you received by email during the setup process.

If you're lost on any page, click the Help tab at the center-right of the page. You'll also see  info-16.png  icons throughout the GRUBBRR Kiosk Management Portal, providing additional hints on using specific tools and features.

When you first set up a location, a To-Do List will appear in the bottom right corner of the screen. This list will help you configure the GRUBBRR Kiosk Management Portal.

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Clicking on an item in the list will navigate you to the appropriate page in the Kiosk Portal to complete that action item. It will also show you more detailed steps to complete that task.

Adding a Logo

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This logo will appear in the top left corner of the ordering screens on your kiosk.

To upload a logo, select Settings from the left sidebar, then select Location Settings from the dropdown. The logo must be a PNG or JPG and cannot be larger than 1 MB.

To add an image, click Upload an Image under Logo and select your logo file from the dialog box.

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To remove a logo, mouse over the image and click the trashcan in the center. 

Adding a Screensaver

Screensavers are images or videos that show on the Kiosk during inactive periods. Screensavers can be set under Settings Kiosk Settings Appearance.

To upload an image, click Choose File, then select your image or video. Images should have a resolution of 1080x1920 and can be no larger than 1MB. If an image is too small, it will be stretched to cover the Kiosk screen. If it's too big, it will be scaled so that its smaller dimension will cover the Kiosk screen; portions of the image will be cut off by the sides or the top and bottom of the screen.

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To remove a screensaver, select the gray trashcan next to Screensaver.

Customizing Your Kiosk Colors

You can select a predefined two-color color scheme from the Portal or create your own.

Color palettes can be set under Settings Kiosk Settings ❯ Appearance.

From here, you can select one of the color schemes shown or click the custom color scheme to define your own. 

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Setting up Categories

Categories can be customized by going to MenuCategories.

Turning Categories On/Off on Kiosk

To toggle item and category visibility on the kiosk, click the blue switch.

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If a category is shown, it will appear in the sidebar; any items in that category will be revealed to the user in the main section. Hidden categories and images will not be displayed to the user, although they will still be editable in the GRUBBRR Kiosk Management Portal and on the Clover site.

Adding Category Images

To add an image to a category that doesn't have one or to change a category's image, click the image icon.

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Then, click Upload an Image and select an image less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.

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Hover over the image, then click the green checkmark to confirm your choice.

To remove an image, first, select the image icon to bring up the pop-up. Then, hover over the image and select the red trash can icon.

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Adding Category Display Names

Display names are the names shown on the kiosk for categories They can be different from the category's actual name.

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To change a category's display name, locate the display name column and the category you wish to edit. Type the name you want to use for the category on the kiosk and click the green checkmark to the right of the text field. To cancel, click the red X to the right of the text field.

Setting up Items

Items can be customized by going to MenuItems in the Kiosk Portal.

Turning Items On/Off on Kiosk

In the Kiosk Portal, you can independently change item status to determine whether an item will appear on the Kiosk. This is unrelated to the item status in the Clover portal.

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To toggle item visibility on the kiosk, click the blue toggle switch.

Adding Item Images

To add an image to an item that doesn't have one or to change an item's image, click the image icon.

mceclip9.pngThen, click Upload an Image and select an image less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.

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Hover over the image, then click the green checkmark to confirm your choice.

To remove an image, first, select the image icon to bring up the pop-up. Then, hover over the image and select the red trash can icon.

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Adding Item Display Names

Display names are the names shown on the kiosk for menu items. They can be different from the item's actual name.

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To change an item's display name, locate the display name column and the item you wish to edit. Type the name you want for the item on the kiosk and click the green checkmark to the right of the text field. To cancel, click the red X to the right of the text field.

Setting up Modifiers

Modifiers can be customized by going to MenuModifier Groups.

Turning Modifier Groups On/Off on Kiosk

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To toggle modifier visibility on the kiosk, click the blue toggle switch.

Adding Modifier Images

To add an image to a modifier that doesn't have one or to change a modifier's image, click the View Items icon.

mceclip11.pngOpen the modifiers group.

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Select the image icon. 

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Then, click Upload an Image and select an image less than 1MB. If your image is too large, try running it through a compressor like Short Pixel.

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Hover over the image, then click the green checkmark to confirm your choice.

To remove an image, first, select the image icon to bring up the pop-up. Then, hover over the image and select the red trash can icon.

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Adding Modifier Display Names

To change a modifier's display name, click the View Items icon.

mceclip11.pngOpen the modifiers group.

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Locate the display name column and the modifier you wish to edit. 

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Type your preferred modifier display name, then select the green checkmark to the right of the text field. To cancel, select the red X to the right of the text field.

Adding Tip Preset Options

To add tip preset options to your kiosk, navigate to Settings ❯ Kiosk Settings ❯ Kiosk Settings.

Scroll to Tip Settings, then select Add Preset Tip+.mceclip20.png

Enter the tip percentage, and select whether this tip value should be the kiosk default.

mceclip19.pngRemember, only one tip preset should be set as a default. Select Save when you have finished. Repeat this process as necessary.

Adding an Upsell

To create or modify upsell options in the GRUBBRR Kiosk Management Portal, go to MenuUpsells.

On the Upsells page, click Create Upsell to create your upsell group or the pencil icon to edit the existing one.

mceclip15.pngYou can choose the items you want to make available as upsell options; a customer will only be offered an item in the upsell list that is not in the cart. In order to be offered to the customer, upsell options must be part of at least one category.

When you are happy with your Upsell Group, click Add New Upsell or Save Changes to confirm them.

Syncing Your Menu

After updating your menu, you'll need to refresh it. That can be done by clicking the circular arrow button in the upper right-hand corner of the Kiosk Portal and through the Admin Settings screen on the kiosk.

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The Sync button can pull data from Clover, send data to the kiosk, or push and pull data simultaneously. If there's a conflict between the menu you created in Clover and your menu in the Kiosk Portal, the Kiosk Portal takes priority.

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